Uber has made it easy for commuters to travel from one point to another, but it is setting some ground rules for passengers.
Uber is ensuring good behaviour from its riders by imposing its new set of rules, which prevent people from series of misconducts, including having sex, flirting, smoking, vomiting due to excessive alcohol consumption, violence and carrying out illegal activities such as human trafficking or drugs.
These rules apply not just towards the driver, but also co-passengers in case of carpooling through UberPool. Uber considers its taxis a public place and deems everything wrong that is inappropriate in public places.
If a passenger has been reported for any forbidden activities during the ride, Uber will investigate the matter and depending on the severity temporarily put a hold on the account or ban from using its service again.
Below is a list of all the regulations that could get you banned from Uber permanently:
- Damaging drivers' or other passengers' property. For example, damaging the car, breaking or vandalising a phone, intentionally spilling food or drink, smoking, or vomiting due to excessive alcohol consumption.
- Physical contact with the driver or fellow riders. As our community guidelines make clear, you shouldn't touch or flirt with other people in the car. As a reminder, Uber has a no sex rule. That's no sexual conduct with drivers or fellow riders, no matter what. And you should never hit or otherwise hurt a driver or fellow passenger.
- Use of inappropriate and abusive language or gestures. For example, asking overly personal questions, using verbal threats, and making comments or gestures that are aggressive, sexual, discriminatory, or disrespectful.
- Unwanted contact with the driver or fellow passenger after the trip is over. For example, texting, calling, or visiting someone in person after a ride has been completed. Remember, in most countries you can call and text your driver directly from the Uber app without ever having to share your personal phone number. This means that your phone number stays anonymous and is never given to the driver.
- Breaking the local law while using Uber. For example, bringing open containers of alcohol or drugs into the car; travelling in large groups that exceed the number of seat belts in the car; asking drivers to break local traffic laws such as speed limits; or using Uber to commit a crime, including drug and human trafficking or the sexual exploitation of children.
In addition to these, passengers and drivers are prohibited from carrying firearms in the vehicle, discriminating on the basis of race, religion, national origin, disability, gender, age or sexual orientation.
Uber also has stern rules for drivers, who may lose access to their app if found disobeying them. High cancellation rate, lower than minimum star ratings, physical contact with riders, use of abusive language or gestures, unwanted contact with riders post trips, breaking the local law such as overspeeding or jumping the lights. Use of alcohol and drugs while using Uber will lead to permanent deactivation of the account.
