Indian mission advises use of eCARe facility for transporting mortal remains
Indian mission advises use of eCARe facility for transporting mortal remainsIANS

In a recent development, the Consulate General of India in Shanghai has issued an advisory urging Indian nationals to utilize the eCARe facility for the transportation of mortal remains to India. This recommendation is part of an effort to simplify and expedite the process of repatriating human remains, a task that often involves complex bureaucratic procedures and can be emotionally taxing for the bereaved families.

The eCARe facility, or the e-Clearance for Afterlife Remains portal, is a groundbreaking initiative developed by the Ministry of Health and Family Welfare in India. The portal is designed to expedite the process of obtaining public health clearance for transporting mortal remains to India. It conducts clearance procedures electronically, thereby enhancing the efficiency of government functions.

The eCARe portal is not just a tool but a comprehensive platform that integrates all stakeholders involved in the process on a single interface. This includes the consignee, Airport Health Organizations (APHOs), and airlines. The portal facilitates smooth and timely clearance of documents with automated periodic alerts and live status tracking.

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eCARe Clearance Portal conducts dead body/human remains clearance procedures electronically to make the government function more efficientReuters

The eCARe portal is a standard reusable product, amenable to replication across governments. This suggests that the model could be adopted by other countries, potentially revolutionizing the way mortal remains are repatriated globally.

For the transportation of human remains to Indian airports, specific documents are required. These include an Embalming Certificate, a Death Certificate, a No Objection Certificate (NOC) from the Indian Embassy, a cancelled copy of the passport, and a Certificate of Packaging of Human Remains per WHO guidelines. Additional optional documents include a certificate or endorsement by the consignee and supporting documents like medical history if requested.

Public health clearance is mandated by the Indian Aircraft (Public Health) Rules, 1954, and the International Health Regulations, 2005, for all mortal remains brought into India from abroad. The eCARe portal is designed to ensure compliance with these regulations, thereby ensuring the safety and dignity of the deceased.

Portal integrates all stakeholders on a single all-in-one interface, including the consignee, Airport Health Organizations (APHOs) and airlines
Portal integrates all stakeholders on a single all-in-one interface, including the consignee, Airport Health Organizations (APHOs) and airlinesEmbassy of India Baku, Azerbaijan

The launch of the eCARe portal is a significant step forward in addressing the challenges faced by Indian nationals abroad in repatriating the mortal remains of their loved ones. It is a testament to the Indian government's commitment to leveraging technology to improve public services and make them more accessible to its citizens, wherever they may be.

The eCARe portal is not the first initiative of its kind. In the past, similar efforts have been made to simplify the repatriation process. For instance, in Bahrain and other countries, platforms have been launched to assist in the repatriation of human remains. These initiatives, like the eCARe portal, aim to alleviate the bureaucratic burden on grieving families and ensure the dignified and timely return of their loved ones.

The eCARe portal represents a significant advancement in the process of repatriating mortal remains. By integrating all stakeholders on a single platform and conducting clearance procedures electronically, the portal promises to make the process smoother and faster. It is a much-needed initiative that will undoubtedly be welcomed by Indian nationals abroad. The eCARe portal is a testament to the power of technology in transforming public services, and its success could pave the way for similar initiatives in the future.