Budget carrier GoAir on Friday cancelled its Chennai-Port Blair flight following a damage to its aircraft after it was reportedly hit by an aerobridge.
According to TV reports, there were 168 people on board the Mumbai-Chennai flight (G8305), including an infant, when the aerobridge hit the aircraft.
NDTV reported that the collision took place because the aerobridge operator was allegedly on the phone when the aircraft was trying to align itself.
The A 320 aircraft had reached Chennai around 6.25 am and the incident tok place a little later, leading to a punctured fuselage after the aerobridge hit it.
The passengers and the crew members had to exit the plane from the rear door using a step ladder and it was grounded owing to the damage.
According to a report, the Airports Authority of India (AAI) has started an inquiry into the incident to ascertain the reasons.