General Motors (GM) India on Friday, April 29, opened a new dealership in Maharashtra, taking its total sales outlets to 22 in the state. GM India now has 202 sales points and 227 service outlets across the country.
Located at Solapur, the latest addition is a 3S facility that will integrate sales, service and spares to cater to the needs of customers in the region. According to the company, the 3S facility will provide a range of accessories and top-of-the-line support to its customers.
"We have opened the new dealership in the wake of the increasing popularity of Chevrolet vehicles in Solapur. The facility will be headed by Mr. Rahul E. Basutkar and Mr. Nilesh V. Yadav, who are recognised as prominent business leaders with strong credentials in the state. We are confident that under their able leadership and guidance, the dealership will set new benchmark in sales, service and customer satisfaction," Kaher Kazem, the president and managing director of GM India, said in a statement.
GM India has also introduced a "Chevrolet Complete Care program" to provide low cost maintenance of Chevrolet cars in the country. It includes an assured low cost of maintenance, a round-the-clock 24x7 roadside assistance programme, which is free for three years with all new car purchases, and an extended vehicle warranty at a nominal cost. The roadside assistance package is also available for existing customers if the vehicle is not more than 5 years old.
The company has also developed digital applications, such as the Chevrolet service estimator online tool which helps calculate periodic service costs, and the MyChevroletIndia mobile application, which helps in locating and contacting the nearest authorised service station of the company.