E-commerce giant Flipkart has unveiled plans to create over 100,000 direct and indirect jobs within its supply chain, encompassing fulfillment centers, sortation centers, and delivery hubs. These job opportunities will be introduced in preparation for the upcoming festive season.
Flipkart's commitment to diverse hiring practices includes the inclusion of local Kirana delivery partners, women, individuals with disabilities (PWDs), and others. This approach not only bolsters the workforce but also fosters a diverse and inclusive supply chain ecosystem.
Hemant Badri, Senior Vice President and Head of Supply Chain, Customer Experience, and ReCommerce at Flipkart Group, emphasized the company's dedication to providing an elevated customer experience. He revealed that Flipkart plans to deliver more than 40 percent of shipments through its Kirana delivery program.
"TBBD is about scale, innovating for India, and impacting the ecosystem. It allows millions of new customers to experience the goodness of e-commerce, many of them for the first time. The complexity and scale during TBBD require us to scale up for capacity, storage, placement, sorting, packaging, human resources, training, delivery, and the entire supply chain, and this scale is always unprecedented. This year, we are also creating over a lakh new job opportunities in our supply chain while also investing in skilling initiatives to deliver an elevated customer experience as we strengthen our footprint across the country. This year, we plan to deliver more than 40% of shipments through our Kirana delivery program. As we continue to broaden our supply chain capabilities each year, we aim to not only enhance the prosperity of our partners but also to amplify their contributions in expanding our delivery spectrum of diverse products across remote corners of India," Badri said.
In a bid to expand its reach into tier-III cities and beyond, Flipkart has significantly scaled its supply chain this year. The company has added more than 19 lakh square feet of space across multiple states, including Uttar Pradesh, Gujarat, Bihar, Punjab, Rajasthan, and Telangana.
One noteworthy aspect of Flipkart's strategy is its commitment to nurturing local talent. The company initiates specially curated skilling programs for its supply chain workforce, equipping them with essential skills for the tech-driven supply chain industry, food tech, and related fields. Employees undergo training in supply chain processes and gain proficiency in using Hand-Held Devices, PoS Machines, scanners, various mobile applications, and more.
What's in it for sellers, partners?
Flipkart's dedication to strengthening its supply chain, coupled with its diverse hiring practices and skilling initiatives, reflects its preparation for the 10th edition of its annual flagship event, The Big Billion Days (TBBD). This event not only signifies scale and innovation but also impacts the broader ecosystem, including kirana delivery partners, sellers, MSMEs, artisans/weavers, and warehouse personnel. These stakeholders stand to benefit from increased shipment deliveries during TBBD, leading to enhanced income opportunities and prosperity within the supply chain network.
In conclusion, Flipkart's strategic expansion of its supply chain and commitment to job creation and skilling initiatives highlight its readiness for the festive season and TBBD. This move is set to have a significant impact on the e-commerce landscape and the lives of countless individuals across India.
